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deskgameutilize the live chat feature to speak with the platform’s chatbot. Unfortunately, this live chat feature does not connect players with a human support representative. While this option can be helpful, it essentially acts as a more efficient FAQ system. I would much rather have the option to speak with an actual human, rather than the platform’s chatbot.
deskgameFanDuel Casino customer service offers a live chat function, which I prefer and isn’t something to be taken for granted. DraftKings, for instance, doesn’t have live chat and tells you someone will get back to you via email within four hours (it has been hit or miss for me).
