deskgameKambi, which is based in Malta, did not immediately respond to a message seeking comment Monday. Rush Street declined comment, and DraftKings had no immediate comment Monday. DraftKings stopped using Kambi in 2021.
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deskgameCustomer service at The Money Factory is easy to navigate. You only need to scroll down to the Live Chat button on the main page. The live chat is a 24/7 customer support option that can answer any questions that may arise. You also can email the support staff and will be prompted to by the live chat if they are unable to answer your immediate questions.
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deskgameFanDuel live chat is available daily from 8 a.m.-midnight EST. There also is email support, which FanDuel says will take 12-24 hours for a response (I found it to be on the quicker side of that timeframe). The other option is you can DM @FanDuel_Support on X (formerly Twitter) or message on Facebook.