deskgameCustomer service at The Money Factory is easy to navigate. You only need to scroll down to the Live Chat button on the main page. The live chat is a 24/7 customer support option that can answer any questions that may arise. You also can email the support staff and will be prompted to by the live chat if they are unable to answer your immediate questions.
deskgameUpload a government ID (license, passport, ID card)
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deskgameOnce you ask for an agent, you’ll be sent an email confirmation number that you’ll need to relay before you can continue. The agent quickly entered the chat and answered my question about payment options immediately, letting me know that Apple Pay and Venmo are available in NJ, MI, PA and WV and not in CT.
